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Chroma Forum

Breakdowns & Unplanned Repairs

 

LC Services is committed to reducing your instrument downtime, helping you to increase your productivity and therefore profitability. Our 48 hour guarantee is offered across the board to all our contract customers regardless of Service level. See our statistics page for more information.

Breakdown (unplanned Repairs) Options:

1. Either ad-hoc at current rates

OR

2. Include a set number of pre-paid call outs, any unused at the end of the contract can be carried over at the renewal.

OR

3. Unlimited Call Outs

You choose, simply the level of breakdown support to your choice of options 2,3 or 5



• All contract customers receive:
• 48hr (maximum) on-site response to breakdowns guarantee, throughout the UK.
• Free troubleshooting and repair advice over the phone.
• 24/7 breakdown logging facility.
• Dedicated breakdown engineers, plus In-house engineering team.
• All models released in last 20 years from major LC manufacturers equipment are covered comprehensively, including those ‘retired’ by the manufacturers.
For more Information contact us now

For more Information contact us now

 

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